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During their stay at Heatherwood Court a service user will be allocated with their own primary care team. With the service user’s help the care team draws up an individualised plan of care to enable the service user to be actively involved in their own recovery action plan which is designed to help them get better.

Service users work with us to identify the goals and values that are important for them and to gain greater understanding of the behaviours that they may have struggled with, and which have led to them being admitted to hospital.

Once the Recovery Action Plan is completed the Heatherwood team creates a programme of care and treatment aimed at helping a service user move on from hospital and build their life up again in the way that they want.

Care and treatment plans may involve psychological treatment and support and, where appropriate, medication planning.

Treatment examples

  • Dialectical Behaviour Therapy
  • Cognitive Behaviour Therapy


We offer a holistic approach and encourage our service users not only to engage in therapy but also develop their strengths and develop new interests. We actively encourage service users to get involved in a wide range of activities,  attend educational classes and learn new life skills.


Activity Examples

  • Community Volunteering
  • Involvement in the monthly service improvement forums
  • Completing educational courses
  • Engaging in health-related activities encouraging better diet management and regular exercise
  • Involvement in a wide range of hobbies and pastimes

Our purpose is people – helping our service users fulfil their potential beyond their mental health issues, autistic condition or learning disability underpins everything we do. All our services are about supporting people to meet their goals.

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If you have any questions about our services including how to make a referral or the career opportunities with Ludlow Street Healthcare please complete our Get in Touch form. We will endeavour to reply within 1 working day.

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