I had a lovely visit yesterday with my son, he was very happy and relaxed. I was so happy to see the bond that he has with the staff. We are so happy he has settled in well at Wentwood.
Wentwood Court, family member
"The staff team at Ty Brynteg are enabling for the individual I work with, providing empathy, support and understanding as well as guidance and support. It is due to the staff team that the individual I work with has maintained his community placement for so long."
Ty Brynteg, Commissioner
“Ty Brynteg has done a great job maintaining PG as this is the first community placement he has been in for over 30 years. He has told me that the staff have managed some difficult situations with him and is grateful that you are supporting him and giving him a chance. He often compliments the team on the relationship they have built with him.”
Ty Brynteg, Commissioner
“I would like to say thank you and praise all the team at Palace Road that have been involved in my care and I appreciate all that has been for me and have helped me to become the women I am today.”
Palace Road, Service User
“This is the best care my son has had and the staff are very good with him”. Parent of Riverdale service user.
Riverdale, family member
"I have been very impressed with how open and supportive all the staff I have met at Hudson House are. Nothing has been too much trouble, the reception was welcoming, and I was really supported to find any information. When I last saw John he seemed genuinely happy and engaged with me - which is quite different to before."
Hudson House, commissioner
"This is my longest ever placement, I've been at Westminster Court now for nearly two and half years. With the support and encouragement of the staff here I feel I'm finally making progress."
Westminster Court, Service User
"I absolutely have no qualms in recommending Ludlow to people, I now work in the NHS but always speak so highly and always recommend both you as an employer and as a service provider."
"I've worked for many companies in health care and nursing roles, I have worked for Ludlow and cannot ever fault them as an employer or a company providing an outstanding service. I'd go back to work with them any day if the opportunity arose."
“Just wanted to say thank you for almost 4 years of having to put up with me. All through my ‘obstinate’ times and my other times when my ‘insight’ seemed to desert me totally. You said I needed to see the ‘bigger picture’, I think I have at last grasped what you meant. We have had a good relationship and I have to say I will miss you!”
Heatherwood Court, Service User